Shipping policy

Shipping Policy

Thank you for shopping with Ocentradeco. We are committed to delivering your order quickly and safely.

Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped immediately.

Shipping Time
Estimated delivery times depend on your location:

United States: 5–7 business days

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order anytime using our Track Order page.

Shipping Delays
Please note that shipping times may be affected by factors beyond our control such as customs processing, carrier delays, weather conditions, or high demand periods.

Incorrect Address
Please ensure that your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
Ocentradeco is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

support@ocentradeco.org